Ombuds Assistance
The Ombuds Office at Sinclair provides a safe, confidential, neutral environment to discuss student concerns and challenges, conflict resolution, and any other issues that may be troublesome. The Ombuds:
- Assists students, staff, and faculty members in resolving student problems/issues.
- Assists students, staff, and faculty members in finding resources to address students’ non-academic personal challenges.
- Provides supportive intervention services to students involved in conflictual classroom situations.
- Provides services to students to encourage them to learn how to problem solve and operate effectively with the college environment.
- Provides personal/life skills coaching to students.
- Addresses legitimate concerns regarding customer service issues, communication disconnects, or the inability to resolve a concern.
The mission of the Office of the Ombuds at Sinclair is to provide support, mediation, and advocacy for fair processes throughout the institution. The office works to analyze information gathered from student experiences in order to implement procedural changes into Sinclair’s culture.