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Computer Information Systems/User Support USSU.S.AAS

Associate of Applied Science - 62 Credit Hours

Division: Business and Public Services
Department: Computer Science and Information Technology
Effective as of Fall 2022

What is the program about?

Students learn hardware and software troubleshooting, personal computer and system maintenance, documentation and are prepared in logical problem solving, designing and documenting programs, computer and network operating systems and business applications using current computer languages. This degree program contains one or more embedded certificates which will be automatically awarded when the certificate requirements are completed. If you do not want to receive the embedded certificate(s), please notify Registration and Student Records at

Program Outcomes

  • Apply programming, database, operating systems and business skills to solve and troubleshoot business and information technology problems.
  • Use operating system commands to manipulate files and directories and perform systems software troubleshooting.
  • Demonstrate ability to research, select, use and troubleshoot hardware and network components or connections appropriate to area of concentration.
  • Demonstrate effective oral and written communication skills as well as teamwork skills in the delivery of customer service, project planning and project completion in the information technology business environment.
  • Design, document and implement computer software solutions given definition of a problem and requirements for a solution.

Career Opportunities

Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called computer network support specialists, support information technology (IT) employees within their organization. Others, called computer user support specialists, assist non-IT users who are having computer problems.


Formal articulation agreements with other colleges and universities indicate how Sinclair programs and courses will transfer to other institutions.


Course Title Credits
ACC 1100 (Small Business Accounting) OR ACC 1210 (Introduction to Financial Accounting) 3
BIS 1105 (IT Fundamentals) OR BIS 1120 (Introduction to Software Applications) 3
CIS 1107 Introduction to Operating Systems 3
CIS 1111 Introduction to Problem Solving & Computer Programming 3
CIS 1130 Network Fundamentals 3
CIS 1140 Information Systems Analysis & Design 3
CIS 1510 Windows Client Operating System 3
CIS 2165 Database Management 3
CIS 2170 (Computer Information Systems Internship) OR CIS 2178 (Computer Information Systems Capstone) 3
CIS 2640 Network Security 3
CIS 2731 A+ Hardware & Software 4
CIS 2427 IoT Fundamentals 4
Computer Information Systems Elective 6
COM 2225 Small Group Communication 3
ECO 2160 Principles of Macroeconomics 3
ENG 1101 English Composition I 3
MAN 2150 Management & Organizational Behavior 3
MAT 1120 (Business Mathematics) OR Ohio Transfer 36: Mathematics Elective 3
Ohio Transfer 36: Arts & Humanities Elective 3
- View the Master Syllabus - View the Course Schedule
This information is for planning purposes only. Sinclair College will make every effort to offer curriculum listed above but reserves the right to change, add and cancel curriculum offerings for unforeseen circumstances.