Office of the Ombuds
Goal
The goal of the Office of the Ombuds at Sinclair is to provide support, mediation, and advocacy for fair processes throughout the institution...
The Ombuds Office at Sinclair provides a safe, confidential, neutral environment to discuss student concerns and challenges, conflict resolution, and any other issues that may be troublesome. The Ombuds:
- Assists students, staff, and faculty members in resolving student problems/issues.
- Helps find resources for students' non-academic personal challenges.
- Provides intervention services for conflictual classroom situations.
- Encourages students to learn problem-solving and navigate college effectively.
- Offers personal/life skills coaching.
- Addresses customer service issues or unresolved concerns.
What the Ombuds Does
- Listens to concerns without judgment
- Provides a safe and confidential space
- Helps identify and resolve conflicts
- Offers coaching and communication strategies
- Facilitates conversations or mediations
- Provides info and referrals
- Helps interpret policies
What the Ombuds Does NOT Do
- Take sides or advocate for individuals
- Participate in formal investigations
- Keep records of individual cases
- Provide legal advice or counseling
- Make or overturn decisions
Sinclair’s Ombuds operates under the International Ombuds Association (IOA) standards of neutrality, confidentiality, and impartiality. Please understand she is glad to assist you in a civil conversation that aligns with these standards.
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Ombuds Services
Get assistance with conflict resolution, student concerns, personal challenges, and more through our Ombuds services. Let us help you navigate the college environment and find solutions to your challenges.
Learn MoreRequest Assistance
Fill out the Ombudsman Assistance Request form or schedule an appointment with the Ombuds to discuss your concerns and explore resolutions.
Request AssistanceLearning Over Lunch Workshops (2025–26)
Join the Ombuds Office for a series of bite-sized, practical workshops on communication, conflict, and dignity at work. All sessions are virtual over Zoom.
| Date | Topic |
|---|---|
| Handling Conflict with Emotional Intelligence | |
| How to Have a Hard Conversation | |
| Conflict Transformation | |
| Communicating Non-Defensively | |
| Dancing with Foes: Taking a Unique Approach | |
| Dignity: What it is and How to Show it | |
| Leading with Dignity | |
| Apologies: What They are and How to do Them | |
| Let’s Hear Your Stories: What Has Made You Who You Are? |