Program prepares students to for entry-level positions as computer support technician, desktop support technician, IT help desk technician/representative, customer support specialist, technical support specialist, or IT service desk specialist/technician.
While not required, students will have the opportunity to earn A+ certification after completing CIS 2731, Microsoft Office Specialist (MOS) certifications after completing BIS 1230 and BIS 1260, and customer service certification after completing BIS 1400.
|BIS 1120||Introduction to Software Applications||3|
|BIS 1201||Keyboarding & Document Formatting||3|
|BIS 1230||Spreadsheet Software||3|
|BIS 1260||Database Software||3|
|BIS 1400||Customer Service||3|
|CIS 1107||Introduction to Operating Systems||3|
|CIS 1130||Network Fundamentals||3|
|CIS 2731||A+ Hardware & Software||4|
|(COM 2206 (Interpersonal Communication) OR COM 2211 (Effective Public Speaking) OR COM 2225 (Small Group Communication))||3|
|ENG 1131||Business Writing||3|