Business Information Systems (BIS) at Sinclair includes degree and certificate programs that prepare students for employment. Current and future industry and business needs require information technology support staff who are experts in software programs and the integration of software applications, have the ability to work in teams, serve as customer service agents, and use new technologies to maximize business productivity.
What do BIS Students Learn?
Students will gain experience in using technology for business administration, communication, and decision support. BIS programs combine courses in software applications, business ethics, communications, customer service, decision making, and office procedures, all of which provide students with the skills they need for the everyday running of a business.
The personal computing technology and the growth of information are reshaping the office and the role of the end-user and information worker. Our department works to prepare graduates for employment and provide existing professionals with opportunities to update and enhance their current knowledge.
Programs in Business Information Systems are designed to give you a competitive advantage as a job-seeker, while teaching you valuable skills as an individual.
For program specific information click on the program below:
Information technology support staff who are competent in a number of software programs and are capable of integrating applications to be more productive will be in high demand. Support staff members, as well as all information technology workers, are required to work in teams, actively participate as customer service agents, and use new technologies to maximize business productivity.View Full Program Details
Information technology support staff in health care settings need to be competent in a number of software programs, knowledgeable about the evolving health care industry, and capable of integrating applications to be more productive. Staff members are required to work in teams, actively participate as customer service agents and use new technologies to maximize business productivity.View Full Program Details
Industry is seeking Information technology workers who have technical skills in a variety of software applications and can integrate applications to maximize productivity. High demand skills include problem solving, teamwork, and critical thinking. Courses in this program will develop students' skills in computer application software, troubleshooting software and operating systems.View Full Program Details
This one-year certificate provides specialized training necessary to work with personal computers and end-user software applications. Students master the basics of customer service, workplace technology and electronic files management to provide administrative support in a variety of entry-level office positions.View Full Program Details
This one-year certificate provides exposure to medical office technology, terminology, and office procedures.View Full Program Details
This one-year certificate is intended for those with higher education and/or skills who want to update their knowledge with personal computer techniques. Students will learn how to use personal computers for business administration, decision support and financial applications.View Full Program Details
This certificate is designed for those seeking employment within a call center environment or those interested in improving their customer service skills and telephone techniques. Call centers have become quite sophisticated with effective measures for productivity. Students will learn how a call center operates and how the productivity measures are used. Those who seek call center/customer service skills may choose a general Call Center certificate or one that strengthens industry specific knowledge in IT, healthcare, or medical office.View Full Program Details
This certificate provides office workers, managers, professionals and those interested in acquiring knowledge for personal use the opportunity to develop and refine their skills in a variety of current software common in today's work environments.View Full Program Details
Students will be introduced to the field of software testing at the fundamental level. Software testing theory and terminology for this course is primarily based on the International Software Testing Qualifications Board (ISTQB) foundation level certification requirements. Students will learn about the practical application of software testing throughout the software development life cycle. Hands-on exercises will provide students with practical skills in executing test cases, documenting results and participating in peer reviews. Successful completion of this course will entitle students to sit for the ISTQB Foundation Level certification exam.View Full Program Details
Microsoft Office Specialist (MOS) Certification
Would you like to become Microsoft Certified in Office 2016? If so, please contact the BIS Department Office at 937-512-2168 for more information.