Sinclair Conference Center Service Manager Re-Certified by Convention Industry Council

Charlotte Simpson, Conference Service Manager in Workforce Development & Corporate Services, has earned her recertification as a Certified Meeting Professional (CMP) by The Convention Industry Council (CIC). This credential enjoys worldwide recognition as the badge of excellence in the meeting, convention and exhibition industry.

“Having worked in the conference center since 1991, Charlotte’s recertification attests what all who work with her already know - every day, her head and her heart go into ensuring all of our clients have an exceptional experience” said Hope Arthur, Sinclair Conference Center Director. “Charlotte exemplifies what the conference center is best known for – high quality and exceptional service.”

The Sinclair Conference Center team focuses year-around on operational excellence and client satisfaction. The fact that 100% of the Conference Center’s weekly and monthly clients have renewed their annual contracts for 2011 is proof positive, it’s working. These clients alone host over 540 events a year. During FY10, the Conference Center hosted over 98,000 attendees at over 1,200 events total.