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OPT 1125 World Class Operations

An overview of world-class operations principles, illustrating the many inter-related functions within successful companies, including design, planning, operations, sales and customer support. Additional focus on modern operations processes found in service industries, healthcare, transportation, food service, financial and retail. Special emphasis on resource planning and quality assurance.

Division: Science, Mathematics and Engineering
Department: Industrial Engineering Technology
Repeatable Credit: No
Offered Online: No

Prereqs: NONE  

Outcomes

  • Evaluate the use of operations processes within companies.
  • Describe, compare and contrast several types of operations processes and equipment.
  • Describe how the quality of operations are monitored and controlled.

Credit Hours: 3

Classroom Hours: 3