Frequently Asked Questions
How do I order transcripts?
Transcripts can be ordered by web, by mail or in person.
Requests for transcripts of student academic records at this time cannot be processed by telephone or e-mail. The family Educational Rights & Privacy Act (FERPA), a federal law, requires that we have a written release from the student. It can be in the form of authentication via the web, a transcript request form obtained from Registration and Student Records or submitting a written request. All forms of request must have the electronic authentication or a signature to release the record. Requests may be sent to: Office of Registration & Student Records, Sinclair Community College, 444 West Third Street, Dayton, Ohio 45402-1460. Fax transcript requests to (937) 512-3456. Payment must accompany the transcript request. Transcript requests received without payment or signature cannot be honored.
The written request must include the following, or it will be returned to the student.
- Full name, typed or printed, with all previous names listed
- Signature (required by Federal law)
- Social security number
- Date of birth
- Last year of attendance. If you currently are enrolled and you want pending grades and/or degree certification noted, you must request this and expect a delay. Otherwise, transcripts will be processed within 5 business days.
- Number of transcripts needed.
- Address(es) of where transcripts are to be sent. Use the complete address, not just a name and city of college. (Student is responsible for the correct address.)
- Please include daytime telephone number and email address, if available, of the person requesting transcripts.
Transcript by Mail Request Form
Is there a charge?
Yes. Online charges $5.00 for both a mail copy and a same day pickup. Online only, Federal Express is available for an additional fee ($18.00 for Domestic to main 48 states, $21.00 for Domestic to Alaska or Hawaii and $41.00 for International) per recipient. Online payments must be one of the following credit/debit cards: Visa, MasterCard, American Express or Discover. In-person is $5.00 per mailed copy and $10 per same day pickup. In-person payment may be cash, check, money order, VISA, or MasterCard. Mailed payment can be by check or money order, VISA, or MasterCard. We urge you not to send cash through the mail.
Can you send my transcripts immediately?
Yes. During regular business hours, all in-person and online transcripts received by 2p.m. will be mailed the same day. Otherwise, all requests after 2p.m. will go out the next business day. All mail requests, please allow 2-3 business days for processing.
Please note: allow 7 business days after the term ends to process held orders for posting of grades and 3-4 weeks after the term ends to process held orders for posting of graduation.
Transcripts will not be processed if the student has any financial obligations to the college.
Can you e-mail or fax my transcripts?
Transcripts are sent by First Class Mail through the U.S. Postal System. Certain users of transcripts, such as college admissions offices, require that transcripts be mailed directly to them, and refuse hand-carried transcripts. Some users (especially graduate admissions) require sealed envelopes, which we can provide if requested initially. Due to security reasons we do not fax or email transcripts.
Same Day Service:
Students who wish to pick up transcripts must present photo identification at the time they request same day service. Request for pick up will be issued to the person who is picking up the transcript. Same day pickup is available during regular business hours, Monday through Thursday between 8a.m and 7p.m. and Friday between 8a.m. and 5p.m. Same day rush service is available online only with an additional fee. Transcripts will be shipped overnight by FedEx
Can I order an unofficial transcipt?
All academic transcripts are official. Students may obtain a copy of coursework taken and grades earned from 1992 to present by going to the My.Sinclair.edu portal under the Web Advisor tab. However, student name and identifying numbers will not be printed on the course list.
Whom do I contact if I have a question about my transcript?
For assistance call (937) 512-3000, Monday through Thursday, 8:00 a.m. - 7:00 p.m. EST and Friday, 8:00 a.m. - 5:00 p.m. EST or email questions to firstname.lastname@example.org
What if my transcript is never received or picked up
If the transcript does not reach the desired destination within 2 weeks, please contact us. All requests are saved for a 6 month period for us to assist with issues. After the 6 month time period, a new request would have to made and fee paid.
Who can authorize the release of a transcript to be picked up by someone other than the student?
The family Educational Rights & Privacy Act (FERPA), a federal law, requires that we have a written release from the student with the student's signature who would name the individual to release the transcript The transcript would be issued to the person indicated by the student in the written request. This requirement may be waived only if the requestor is the legal gardian of the student whose record is being requested and has claimed her/him as a dependant on their tax return. A copy of the tax return will be required or a copy of the "power of attorney" document. In such case, the transcript will be issued to the person holding the authorization.