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Business Operations Systems Support BOSS.S.STC

Short-term Technical Certificate - 19 Credit Hours

Division: Business and Public Services
Department: Computer Information Systems
Effective as of Fall 2016

What is the program about?

Students completing this certificate will have the written and oral communication skills, as well as the computer skills, needed to effectively support computer operations for small, medium or large companies. These skills apply equally well to an entry-level help desk support position. Technical course work emphasizes operating systems and troubleshooting skills.

Program Outcomes

  • Use operating system commands to manipulate files and directories and perform systems software troubleshooting.
  • Perform remote based client interaction and training and resolve operating systems and connectivity issues.
  • Research, select, use,and troubleshoot hardware and network components or connections.

Career Opportunities

Employment opportunities in IT include entry-level positions such as help desk support, PC network technicians, IT technicians, Enterprise network technicians and Network Administrators.

Additional Information

Important information about the educational debt, earnings, and completion rates of students who attended this program: View the Gainful Employment Information


Course Title Credits
CIS 1107 Introduction to Operating Systems 3
CIS 1130 Network Fundamentals 3
COM 2206 Interpersonal Communication 3
CIS 2731 A+ Hardware & Software 4
(ENG 1131 OR ENG 1101) 3
(CIS 2550 OR CIS 1510) 3
- View the Master Syllabus - View the Course Schedule
This information is for planning purposes only. Sinclair College will make every effort to offer curriculum listed above but reserves the right to change, add and cancel curriculum offerings for unforeseen circumstances. View current catalog.