| Title | Grant Writing Workshops | |
| Date: | October 24, November 7 and November 21 | |
| Time: | 9:00 a.m. - 12:00 p.m. | |
| Presenter: | Kym Yahn and Rebecca Morean | |
| Description: | ||
| For More Information and Register for Course | ||
| Title | Jump Start 2010: Sales Strategies to Help You and Your Team Succeed | |
| Date: | December 8 | |
| Time: | 8:30 a.m. - 4:30 p.m. | |
| Presenter: | Mike Galamb | |
| Description: |
This one-day training is designed to help salespeople learn to quickly discover and understand the business issues related to strategy execution. Study the four steps of the Counselor Salesperson (CSP) Model: Relating, Discovering, Advocating, and Supporting and how these steps can help you transition from simply making transactions to solving real business problems. See how the counselor mindset will take you towards building long-term, win-win customer relationships. Using the CSP approach to selling will help you add value at each step of the selling process, increasing customer satisfaction and sales. |
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| For More Information and Register for Course | ||
| Title | The Buzz-Word? Virtualization | |
| Date: | December 14 | |
| Time: | 7:30 a.m. - 9:00 a.m. | |
| Presenter: | Ken Moore and Scott McCollum | |
| Description: | Join Ken Moore, Senior Vice President Sinclair Community College and Technology First’s Board of Director, and Scott McCollum, Director of Information Technology Services at Sinclair, as they provide an engaging and enlightening discussion on virtualization and why it should be the buzz-word within your organization. This Breakfast Briefing is designed for both IT and non-IT professionals to better understand the buzz. | |
| For More Information and Register for Course | ||
| Title | Excellence in Service | |
| Date: | January 13 | |
| Time: | 8:00 a.m. - 12:00 p.m. | |
| Presenter: | Edna Gronlund | |
| Description: | This seminar teaches participants the basics of customer service. Participants will learn how to develop and maintain a positive attitude, show extra attentiveness to customers, use customer-friendly language, and deal effectively with customer complaints and problems. Lastly, participants learn how to build rapport with customers, interpret non-verbal communication skills, provide quality customer service over the telephone, and communicate effectively through e-mail. | |
| For More Information and Register for Course | ||
| Title | Linked In | |
| Date: | January 14 | |
| Time: | 8:30 a.m. - 10:30 a.m. | |
| Presenter: | Kendra Ramirez | |
| Description: | This workshop is the best way to learn about LinkedIn and its tools. It is engaging, fun and personalized. Come and learn how to improve your knowledge of on-line networking! | |
| For More Information and Register for Course | ||
| Title | ||
| Date: | January 21 | |
| Time: | 8:30 a.m. - 10:30 a.m. | |
| Presenter: | Kendra Ramirez | |
| Description: | Want to know if Twitter is right for you? Attend this engaging, fun and personalized training and let us show you how to use Twitter to grow your online business presence. Through this workshop, we will show you how to put this powerful and effective tool to work for your business or organization. | |
| For More Information and Register for Course | ||
| Title | ||
| Date: | January 28 | |
| Time: | 8:30 a.m. - 10:30 a.m. | |
| Presenter: | Kendra Ramirez | |
| Description: | Facebook’s not just for keeping tabs on friends and family – it can be used as a highly effective business tool. To keep your business current in today’s world, you must know how to use the latest social media, including Facebook, and its array of powerful features. | |
| For More Information and Register for Course | ||
| Title | Moving Up the Leadership Ladder: Successfully Transitioning from Peer to Boss | |
| Date: | February 3, 10 & 17 | |
| Time: | 8:30 a.m. - 4:00 p.m. | |
| Presenter: | Amy O'Dell | |
| Description: | This program is designed to prepare new and future leaders for a successful transition into their new role. Key topics include the 1) strategies for common situations new supervisors find themselves in, 2) understanding your personal style and flexing appropriately, 3) managing conflict and having difficult conversations, and 4) managing your time to excel in your new role. | |
| For More Information and Register for Course | ||
