The Help Desk Is trained to help you with your questions or problems when trying to access or use the many features within my.sinclair, email and Web Advisor Will assist with troubleshooting your problems Will not be expected to answer questions about non-supported software or commercial on-line services (AOL, FastNet, etc). Does not have the resources to setup or repair personal computers, install software, nor can they assist with computer programming To help answer some of your questions about our services, click on the links below Service Catalog for Students on the left.