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ABOUT SINCLAIR

Roles and Responsibilities

Help Desk Team

The Help Desk is staffed by three full-time and four part-time analysts. The Help Desk phone system operates with Automatic Call Distribution (ACD).

Phone # (937) 512-4357 (HELP) or (866) 781-4357 (HELP) toll free.

When a call is received, ACD cycles it to the next available Help Desk analyst. If all analysts are busy assisting other customers, the call is placed on hold. An alternate way of contacting the Help Desk is by creating a Help Desk ticket by going to Help Desk Tickets Online and completing the request with a detailed description of the problem.

Did You Know?

Nine of our students have made the Academic All-American First Team for Community, Technical and Junior Colleges—more than at any other community college.

Sinclair is one of only 12 Vanguard Learning Colleges in the U.S. and Canada, named for our "outstanding record of achievement in learning-centered education."

Sinclair has established more than 100 transfer agreements to assist students in transferring to other colleges.

Sinclair's student/faculty ratio of 19 to 1, among the lowest at Ohio's colleges, allows students to receive more individual attention.

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