The IT Help Desk is a branch of Information Technology Services. Its goal is to provide students, faculty and staff with a single primary point of contact for technology related issues.   Assistance is provided over the Phone (937) 512-4357 (HELP) or (866) 781-4357 (HELP) toll free, or via Help Desk Tickets Online   Students: Login using your my.Sinclair username and password. Faculty, staff, and student employees: Login using your network username and password. We are open to serve you during the following hours: Monday - Sunday 6:00 a.m. - 12:00 a.m.

Help Desk Closed

5/26/2008   Memorial Day holiday Help Desk closed

7/4/2008   Independence Day holiday Help Desk closed

The Help Desk is the single contact point for the customers to record their problems. Help Desk Analyst will try to resolve your issues.  For all issues the Help Desk will create an  incident request (ticket).  Incidents initiate a chain of processes: Incident Management, Problem Management, Change Management, Release Management and Configuration Management.