Sinclair Community College

Business Information Systems/Medical Office Specialist (BUMS.S.CRT)

36.0 Credit Hours

In this one-year certificate, students receive specialized training necessary to work with personal computers and end-user software applications in a medical office environment.

Program Outcomes

printable version

Explain the flow of information, media and documents throughout the life cycle; input, processing, output, distribution, use, storage, retrieval and disposition.

Use specialized terminology effectively.

Identify good human relations skills in various settings such as one-to-one team, and groups.

Assess business problems using analytical and critical thought processes to identify the best technology solution.

Recognize quantitative skills appropriate to business information occupations.

Identify appropriate customer service skills in a variety of settings such as face-to-face, telephone and online.

Curriculum

BIS 1100

Introduction to Computers & Keyboarding

2 credit hours

BIS 1120

Computer Concepts & Applications

3 credit hours

BIS 1200

Keyboarding & Document Formatting I

2 credit hours

BIS 1220

Word Processing Software

3 credit hours

BIS 1260

Database Software

3 credit hours

BIS 1400

Customer Service

3 credit hours

BIS 2140

Records Management

2 credit hours

BIS 2180

Medical Office Simulation

3 credit hours

ENG 1101

English Composition I

3 credit hours

ENG 1199

Textual Editing

3 credit hours

HIM 1101

Medical Terminology

2 credit hours

HIM 1160

Medical Office Coding Concepts

1 credit hour

MAT 1120

Business Mathematics

3 credit hours

Course Option
(MAN 1107 OR MAN 2150)
3 credit hours

Business Information Systems/Medical Office Specialist (BUMS.S.CRT)

36.0 Credit Hours

In this one-year certificate, students receive specialized training necessary to work with personal computers and end-user software applications in a medical office environment.

Program Outcomes

graphical version

Explain the flow of information, media and documents throughout the life cycle; input, processing, output, distribution, use, storage, retrieval and disposition.

Use specialized terminology effectively.

Identify good human relations skills in various settings such as one-to-one team, and groups.

Assess business problems using analytical and critical thought processes to identify the best technology solution.

Recognize quantitative skills appropriate to business information occupations.

Identify appropriate customer service skills in a variety of settings such as face-to-face, telephone and online.

Curriculum

2 credit hours BIS 1100: Introduction to Computers & Keyboarding

3 credit hours BIS 1120: Computer Concepts & Applications

2 credit hours BIS 1200: Keyboarding & Document Formatting I

3 credit hours BIS 1220: Word Processing Software

3 credit hours BIS 1260: Database Software

3 credit hours BIS 1400: Customer Service

2 credit hours BIS 2140: Records Management

3 credit hours BIS 2180: Medical Office Simulation

3 credit hours ENG 1101: English Composition I

3 credit hours ENG 1199: Textual Editing

2 credit hours HIM 1101: Medical Terminology

1 credit hour HIM 1160: Medical Office Coding Concepts

3 credit hours MAT 1120: Business Mathematics

3 credit hours Course Option: (MAN 1107 OR MAN 2150)

BIS 1100 Introduction to Computers & Keyboarding
Credit Hours: 2.0
Department: Business Information Systems
Division: Business and Public Services

Students will learn: computer terminology and basic computer skills (such as file management), understand basic operating system terminology and learn the graphical user interface; students will learn the development of "touch" keyboarding, including the ten-key numeric keypad. (By the end of the course, student must perform keyboard speed and accuracy on three-minute timed writings at a minimum of 20 wpm with three or fewer errors.)

BIS 1120 Computer Concepts & Applications
Credit Hours: 3.0
Department: Business Information Systems
Division: Business and Public Services

Introduces students to personal computer concepts including hardware, system software, application software and the Internet. Learn the components of computer systems and develop a broad understanding of computer hardware and emerging technologies. Utilize productivity software such as word processing, spreadsheet, presentation and database. Learn Internet concepts that will allow them to use email systems and currently popular Web browsers to work with websites and Internet applications.

BIS 1200 Keyboarding & Document Formatting I
Credit Hours: 2.0
Department: Business Information Systems
Division: Business and Public Services

Students will learn word processing software and continue development of personal computer skills; format and produce reports, letters, memos, multiple-column tables and other business documents. (By the end of the course, students must perform keyboard speed and accuracy on five-minute timed writings of 35 wpm with five or fewer errors.)

BIS 1220 Word Processing Software
Credit Hours: 3.0
Department: Business Information Systems
Division: Business and Public Services

Beginning to advanced word processing software concepts including editing, formatting, desktop publishing design and editing techniques, document control and automation.

BIS 1260 Database Software
Credit Hours: 3.0
Department: Business Information Systems
Division: Business and Public Services

Students will learn to design and manage databases using the relational model, use database objects to manage data including data integrity, data analysis and reporting, learn to derive useful information from raw data using functions and querying techniques, and create end-user database applications.

BIS 1400 Customer Service
Credit Hours: 3.0
Department: Business Information Systems
Division: Business and Public Services

Introduction to concepts of customer service. Topics to include: face-to-face and phone-based communication with customers, professionalism and workplace behavior, decision making, problem solving, conflict resolution and negotiation skills, use of emerging technologies, role-play scenarios, case studies and preparation for career advancement.

BIS 2140 Records Management
Credit Hours: 2.0
Department: Business Information Systems
Division: Business and Public Services

Alphabetic, numeric and other classification systems will be covered. Records life cycle, equipment and supplies, safety and security and disaster recovery programs; emerging technologies within electronic records management will also be examined.

BIS 2180 Medical Office Simulation
Credit Hours: 3.0
Department: Business Information Systems
Division: Business and Public Services

Basic principles of office support, bookkeeping, record-keeping and reporting responsibilities pertinent to the medical office and health care agencies.

ENG 1101 English Composition I
Credit Hours: 3.0
Department: English
Division: Liberal Arts, Communication and Social Sciences

In English Composition I students learn reflective, analytical and argumentative writing strategies, incorporating sources and personal experience. Students will negotiate between public and private rhetorical situations and purposes to achieve academic literacy. They will write multiple drafts using a recursive writing process as they work toward fluency in style and mechanics.

ENG 1199 Textual Editing
Credit Hours: 3.0
Department: English
Division: Liberal Arts, Communication and Social Sciences

Strategies to achieve a clear, concise, cohesive and emphatic writing style; sentence structure; contemporary grammar and usage.

HIM 1101 Medical Terminology
Credit Hours: 2.0
Department: Health Information Management
Division: Life and Health Sciences

Basic prefixes, roots and suffixes; terminology including anatomic, diagnostic, symptomatic, procedural, eponymic terms and standard abbreviations required for a working knowledge and understanding of the language of medicine.

HIM 1160 Medical Office Coding Concepts
Credit Hours: 1.0
Department: Health Information Management
Division: Life and Health Sciences

Introduction to principles and conventions for assigning ICD-9-CM or ICD-10 and CPT codes to patient encounter for billing physician services. Students should possess proficiency in basic medical terminology.

MAT 1120 Business Mathematics
Credit Hours: 3.0
Department: Mathematics
Division: Science, Mathematics and Engineering

Review of arithmetic, mathematics of finance, mathematics of trade, payroll, taxes, insurance, elementary statistics.

COMPLEX REQUIREMENT
(MAN 1107 OR MAN 2150)

- View the Master Syllabus

- View the Course Schedule