Medical Office Receptionist (MOR.S.STC)
16.0 Credit Hours
The Medical Office Receptionist certificate prepares students for entry-level employment in the medical office environment performing scheduling, monitoring patient appointments, out-patient procedures, medical and office equipment maintenance, storing supplies and pharmaceuticals. The program is designed to develop knowledge and understanding of medical language and documentation.
Prerequisites: DEV 0012 and DEV 0020 and DEV 0022 and DEV 0030
- Demonstrate competence in performing entry-level administrative clerical duties and the management of the front office receptionist area.
- Identify, evaluate and appropriately apply principles of the duties of a medical office receptionist.
- Describe and apply principles of effective oral and written communication skills with patients, their families and other healthcare providers.
- Demonstrate professional behaviors and attitudes consistent with the delivery of safe, ethical, legal, and compassionate patient care.