BIS 1120 Computer Concepts & Applications
Credit Hours: 3.0
Department: Business Information Systems
Division: Business and Public Services

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Introduces students to personal computer concepts including hardware, system software, application software and the Internet. Learn the components of computer systems and develop a broad understanding of computer hardware and emerging technologies. Utilize productivity software such as word processing, spreadsheet, presentation and database. Learn Internet concepts that will allow them to use email systems and currently popular Web browsers to work with websites and Internet applications.

BIS 1400 Customer Service
Credit Hours: 3.0
Department: Business Information Systems
Division: Business and Public Services

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Introduction to concepts of customer service. Topics to include: face-to-face and phone-based communication with customers, professionalism and workplace behavior, decision making, problem solving, conflict resolution and negotiation skills, use of emerging technologies, role-play scenarios, case studies and preparation for career advancement.

CIS 1107 Introduction To Operating Systems
Credit Hours: 3.0
Department: Computer Information Systems
Division: Business and Public Services

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Introduction to operating systems and their concepts. Both the command line interface, with commonly used instructions, and a graphical interface will be used to manage and administer the current Microsoft Windows and Linux operating systems.

CIS 1714 A+ Operating Systems Troubleshooting
Credit Hours: 3.0
Department: Computer Information Systems
Division: Business and Public Services

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Introduction to theoretical and practical concepts related to modern personal computer operating systems. Includes functions and characteristics of current operating systems as well as troubleshooting steps and tools in common use.

CIS 2717 A+ Certification IT Technician
Credit Hours: 3.0
Department: Computer Information Systems
Division: Business and Public Services

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Installing, configuring, upgrading and troubleshooting microcomputer hardware and software including CPU, storage devices, add-in boards and adapters, video displays and communication devices. This course will prepare students for the CompTIA A+ Certification Exam.

CIS 1130 Network Fundamentals
Credit Hours: 3.0
Department: Computer Information Systems
Division: Business and Public Services

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Introduction to computer networking. Topics include network standards and the Open Source Interconnection (OSI) model, topologies and Ethernet standards, network hardware, remote connectivity, wireless networking, in-depth TCP/IP, network security, network troubleshooting and network management.

CJS 1106 Transition Skills
Credit Hours: 3.0
Department: Criminal Justice Science
Division: Business and Public Services

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Engage students in the process of building a personal portfolio that includes career and financial goals, a professional resume, job search process, a personal budget, a savings and investment plan and access to community resource information. This course will address the process of community re-entry from a personal, social and occupational perspective.

COM 2206 Interpersonal Communication
Credit Hours: 3.0
Department: Department of Communication
Division: Liberal Arts, Communication and Social Sciences

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Exploration of the development, maintenance and termination of interpersonal relationships. The focus is on effective verbal and nonverbal interactions between two people, highlighting methods of initiating and maintaining effective communication with, and understanding of, others through learning and applying interpersonal communication theory.

ENG 1131 Business Communications
Credit Hours: 3.0
Department: English
Division: Liberal Arts, Communication and Social Sciences

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Using audience analysis, a writing process and grammatical and formatting skills in an electronic environment, students write letters and messages for both internal and external business situations; they conduct business research and write and document short, informal research business reports, incorporating graphics and oral presentation.