User Support Technician (UST.S.STC)

27.0 Credit Hours

Students learn how to provide technical support, hardware and software troubleshooting, system maintenance and training and documentation to computer users and customer service skills.

Prerequisites: BIS 1120 Other (Students must be inmates at the Dayton Correctional Institution )

Program Outcomes

    Curriculum

    BIS 1120: Computer Concepts & Applications View Master Syllabus View Current Schedule 3 credit hours
    BIS 1400: Customer Service View Master Syllabus View Current Schedule 3 credit hours
    CIS 1107: Introduction To Operating Systems View Master Syllabus View Current Schedule 3 credit hours
    CIS 1130: Network Fundamentals View Master Syllabus View Current Schedule 3 credit hours
    CIS 1714: A+ Operating Systems Troubleshooting View Master Syllabus View Current Schedule 3 credit hours
    CIS 2717: A+ Certification IT Technician View Master Syllabus View Current Schedule 3 credit hours
    CJS 1106: Transition Skills View Master Syllabus View Current Schedule 3 credit hours
    COM 2206: Interpersonal Communication View Master Syllabus View Current Schedule 3 credit hours
    ENG 1131: Business Communications View Master Syllabus View Current Schedule 3 credit hours
    View Master Syllabus - View the Master Syllabus   View Current Schedule - View the Course Schedule