ACADEMIC DIVISIONS

Technical Support

Helpdesk support is available to all distance learning students needing to have technical or log in questions answered.  Call (937) 512-4357 (local) or 1-866-781-4357 (toll-free), or email helpdesk@sinclair.edu

*NOTE: When you call or write, please be prepared to provide the helpdesk with the following information:

  • Your name and 7 digit student ID#
  • Your course name, number, & section (i.e. Eng 111 TC)
  • Instructor name if known
  • Browser version you are using (i.e. Internet Explorer 5.5 or Netscape 6.0)
  • Your ISP (Internet Service Provider)
  • A complete description of the problem and any error messages you have received

Helpdesk Hours of Operation:

Monday - Thursday, 7:00 a.m. - 10:00 p.m. (EST)

Friday, 7:00 a.m. - 5:00 p.m. (EST)

Saturday, 9:00 a.m. - 4:00 p.m. (EST)




Did You Know?
Nearly 4,500 students each term enroll in Sinclair's online courses.
Sinclair is the largest regional provider of online education, with more than 180 different online courses.
Sinclair awards on average $29 million in financial aid and scholarships each year.
Sinclair's student/faculty ratio of 19 to 1, among the lowest at Ohio's colleges, allows students to receive more individual attention.

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