Students completing the Business Operations Systems Support (B.O.S.S.), certificate will have the written and oral communication skills as well as the computer skills needed to effectively support computer operations for a small, medium, or large company. The skills apply equally well to an entry level help desk support position. Technical course work emphasizes operating systems and troubleshooting skills.

Sample Job Titles:
 Help Desk Technician
 Operations Support Specialist
 System Support Specialist
 Technical Support Representative

 For More Information:
 Course content & technical certification    
 Computer Information Systems
 Building 5, Room 5111
 (937) 512-2892
 Or e-mail your questions to: cisdept@sinclair.edu