The Research, Analytics and Systems Development Department is responsible for directing the creative design, development, and execution for all business and web systems, which support the academic and administrative processes of the institution.  These responsibilities are achieved by:

• Fostering and maintaining effective working relationships with development, application, and consultant vendors;
• Collaboratively developing, marketing, and implementing Information Technology policies and procedures that ensure the effective delivery of IT services to all users in order to achieve the learner-centered goals of the institution;
• Participating in building the branding strategy and synergies with other types of media advertising campaigns of the organization;
• Leading the initial product development meetings, helping to identify overall goals and messages to meet the project needs;
• Conceptualizing and creating overall design concept including estimates, assumptions, scope, and creative designs;
• Communicating design goals and messages to creative team, ensuring integration of design requirements into all phases of production;
• Leading creative ideation sessions to ensure highest creative quality is met for each project;
• Developing out-of-the-box ideas and helping identify the ideas with the best solutions; Overseeing and guiding activities of design team members;
• Developing or refining the design process to reflect technical requirements of delivery platform;
• Executing the design of all major components of the business and web systems, including enterprise business applications, interactive student services, eCommerce, educational portals (for students and faculty), authentication/access control, etc;
• Researching and analyzing industry trends and maintains knowledge of emerging technologies and creative techniques;
• Interfacing with both internal and external customers to build strong working relationships;
• Participating in new product development and all phases of the design process to ensure a high level of creativity;
• Managing subordinates to effect optimum customer utilization and access for all business and web systems;
• Creating budgets, allocating resources, and recommending schedules of product releases or project deadlines;
• Analyzing new technologies and performing feasibility studies to determine applicability for the institution; and
• Establishing and maintaining an effective system of communications throughout the organization.