Password Reset Tool  

  (4-21-09)

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1. Go to my.sinclair.edu
   
   Click on the Forgot Your Password? Reset it Here link.

2. If you see this screen, click on Yes

3. Enter your network username and click on Continue.

3. If you type your username incorrectly or enter the wrong username, you will see the screen pictured at the right.
   
   You cannot access the reset tool without your correct username. This is a security feature to protect your account.
   
   Click OK and try again or contact the IT Help Desk at 937-512-HELP (4357) or at helpdesk@sinclair.edu for assistance with your username.

4. If your username is correct, you will see this screen.
   
   All fields marked with a red asterisk are required fields.
   
   When complete, click on Verify Information.

5. If you enter data into a field in an incorrect format or with incorrect information, the incorrect field will be white while the correct ones will be grayed out.
   
   Re-enter the incorrect information and click Verify Information again.

6. When all information has been entered correctly and checked, you will see this screen.
   
   Click on the Reset Password button
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   Then click the OK button
   
   
   
   

7. For security reasons, you must change this new password the next time you log into my.sinclair.edu.
   
   Be sure to read the info about password requirements.
   
   To continue, enter your username at the top and then click on the Continue button
   
   
   

8. Enter your username and your current password, passXXXX
   
   

9. Enter your current password, passXXXX
   
   Then enter a new password
   
   Enter the new password again in the Confirm box
   
   Click the login button.
   
   If you try to enter a password that does not meet the password policy requirements, you will have to try again.

10. When you have successfully created a new password, you will see the login box.
    
    Enter your username and and your new password and click the login button.

11. You will now be logged into my.Sinclair.ed