GoPrint Instructions (11-14-08)

Click here to print a GoPrint Quick Guide for Windows PCs

Click here to print a GoPrint Quick Guide for Macintosh PCs


GoPrint is the pay-for-print system used in select campus labs.

GoPrint is being implemented in order to meet the many challenges labs face when dealing with printing issues. Some of these include:

Instructions for using the GoPrint systems are below:


  1. Important Note: Be sure to PREVIEW your print job BEFORE you print to insure its quality and to verify that it is what you intend to print. There will be NO refunds on print jobs.

To preview your print job:

  1. Go to File, then select Print Preview.
  2. An image of the first page of the document will appear on the screen.
  3. Click on the Zoom In button to preview the page.
  4. Use the Next Page and Prev Page buttons to move from page to page.


 


 

  1. To start the printing process, go to File, then Print.

    NOTE to Macinstosh users:
    To print from some applications such as Quark Express, you must follow the application's Page Set Up settings before printing.

    NOTE to Macinstoch users:
    The printer must be ready and warmed up or the GoPrint pop-up window will not appear.
 
     
  1. The Print dialogue box will open. Select number of copies etc. and then click on OK.
 
     
  1. The GoPrint login screen will open. Your print job will be listed in the screen.


    Next, login by entering your my.Sinclair username and password and clicking 'Sign In' in the GoPrint login screen.
  GoPrint login
     
  1. NOTE: GoPrint fees will be deducted from any Free Print funds first. After free prints have been used, fees will be deducted from money on your Tartan Card.

    Information about both Free Print and Tartan Card amounts are found at the right of the GoPrint screen.












    NOTE:
    Printing costs per page will vary depending on the size of the paper and whether you are printing in black and white or in color. Tables listing the GoPrint costs is shown at the right.
 

Fee info in GoPrint window

 

GoPrint Costs
  
Black and White
8 1/2 x 11 $.05 per page
8 1/2 x 11 Double-sided $.04 per double-sided page
11 x 14 $.20 per page
11 x 14 Double-sided $.18 per double-sided page
11 x 17 $.20 per page
11 x 17 Double-sided $.18 per double-sided page
Color
8 1/2 x 11 $.36 per page
8 1/2 x 11 Double-sided $.32 per double-sided page
11 x 14 $.50 per page
11 x 14 Double-sided $.45 per double-sided page
11 x 17 $.50 per page
11 x 17 Double-sided $.45 per double-sided page
Plotter

NOTE: The Plotter is not available for printing from Mac PCs.
$.50 per page

 

     
  1. Select the document(s) to be printed.




    To select all print jobs put a check next to Document title.

    To print your documents, click on Pay and Print.












    To select just one print jobs, put a check next to the specific document title.

    To print your document, click on Pay and Print















    Your print job will be sent to the printer.






    Instructions for canceling print jobs are listed in
    Step 8.

 

pay and print

Select one document to print

Job sent to printer

     

Important Note: You must send your job(s) to the printer within 10 minutes after starting the printing process. GoPrint has a timeout period of 10 minutes after which jobs are deleted from the printing queue. You will need to resend deleted print jobs to the printer.

NOTE: You will be automatically logged out of the GoPrint application after one minute of inactivity. This is a security feature to prevent someone else from using your account if you walk away from the PC or forget to log out of GoPrint. You will need to log back into GoPrint after one minute of inactivity.

 
  1. Your print job(s) will be sent to the printer where they can be picked up.

    NOTE: You can add value to your Tartan Card and replenish the fund balance by going to any Value Transfer Station or the Bursar's office on campus. Simply insert cash into the machine, and the appropriate value is added to your balance. You may also use the Online Card Office at http://www.sinclair.edu/tartancard.

    NOTE: Only currently enrolled students, current employees and first year Alumni will receive Free Prints funds.

    NOTE: If you are NOT a currently enrolled student, current employee or a first year Alumnus, you will NOT receive any Free Prints funds and the only area in which you can print is the Sinclair Library in the lower level of Building 7.
   
  1. To cancel a print job, place a check next to its individual name and then click Cancel all Jobs or put a check next to Document title which selects all print jobs and then click on Cancel all Jobs.

    NOTE:
    Be sure to review your jobs before you cancel them. Cancelled jobs will have to be sent to the printer again.




Cancel print jobs

  1. If you minimize or close the GoPrint screen, you can return to the screen by clicking on the GoPrint icon in the lower right hand corner of the PC's screen.

    NOTE to Macintosh users: The GoPrint icon does not appear in the task tray.
 
     
  1. Be sure to click on the log out button at the top right of the GoPrint screen to end your GoPrint session when you are finished printing.
  Log out of GoPrint
     

Below are some important additional notes about using GoPrint:

  • When printing jobs with odd pages numbers (1, 3, 5, etc.) from Internet Explorer, IE will
    add one additional page on odd pages for duplex printing.
    You will be charged
    $.04 extra if you print duplex from IE. NOTE: This does not apply to printing from Macintosh PCs.
    Macs use the Safari browser.


  • GoPrint sometimes may not print all requested copies of a document. Example, you request
    10 copies of an Excel file, but only 7 are printed. You will need go back and print the other three copies.

  • If you have any problems printing in labs, please contact the lab staff.