Jeanna Reedy is Manager of the IT Help Desk & IT Labs.
IT Help Desk provides telephone support for students, faculty and staff and is the single primary point of contact for technology related issues. The IT Help Desk supports a large number of diverse support procedures which requires extensive knowledge in the areas of information technology hardware and applications software, as well as the ability to assist all levels of users in using these technology resources.
IT Labs provides in-person support for students with software applications and coordination and support of IT classrooms for faculty and staff to ensure technology resources are available.
