Get Technical Help

6am to Midnight, Monday - Sunday

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 Support Options

• Phone (937) 512-4357 (HELP) or (866) 781-4357 (HELP) toll free
• Submit a ticket Help Desk Tickets Online  or http://HDTO.sinclair.edu. 
• Email - helpdesk@sinclair.edu 
• Frequently Asked Questions Knowledgebase

(Do not use email or HDTO for emergencies.  Response time within 24 hours.)

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Help Desk Closed 2012

Martin Luther King Holiday       January 16 (Mon) Memorial Day Holiday               May 28 (Mon) Independence Day Holiday       July 4 (Wed) Labor Day                                  Veterans' Day Holiday                Thanksgiving Holiday                 Winter Holiday                           New Year's Day Holiday

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Most Popular Topics

I am new to Sinclair.  I have never logged in to my.Sinclair or the Network.  What is my username and default password?

How do I change my password?

Where can I find a computer lab to complete my learning objectives outside the classroom?

What is Pay for Print ?

How do I apply at Sinclair?

When will systems be unavaliable?  

What software is available to me?

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Quick Links

Applications for Students

Application/Services Planned Downtime Calendar

Campus Computer Labs

Equitrac (Pay for Print)

Maps to PC Open Labs

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The IT Help Desk is a branch of Information Technology Services. Its goal is to provide students, faculty and staff with a single primary point of contact for technology related issues.

The Help Desk is the single contact point for the customers to record their problems. Help Desk Analyst will try to resolve your issues.  For all issues the Help Desk will create an  incident request (ticket).  Incidents initiate a chain of processes: Incident Management, Problem Management, Change Management, Release Management and Configuration Management.