Assistance is provided over the Phone (937) 512-4357 (HELP) or (866) 781-4357 (HELP) toll free, or via Help Desk Tickets Online Students: Login using your my.Sinclair username and password. We are open to serve you during the following hours: Monday - Sunday 6:00 a.m. - 12:00 a.m.
The IT Help Desk is a branch of Information Technology Services. Its goal is to provide students, faculty and staff with a single primary point of contact for technology related issues.
Faculty, staff, and student employees: Login using your network username and password.
|
|
|
Open 1/2 – 1/18.
Closed 1/19 MLK Day
Open 1/20 – 5/24
Closed 5/25 Memorial Day
|
The Help Desk is the single contact point for the customers to record their problems. Help Desk Analyst will try to resolve your issues. For all issues the Help Desk will create an incident request (ticket). Incidents initiate a chain of processes: Incident Management, Problem Management, Change Management, Release Management and Configuration Management.
